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ACCE,
6 Oct 2009 - 9 Oct 2009 Mandalay Bay, Las Vegas, NV, USA Gartner Symposium ITxpo 2009, 18 Oct 2009 - 23 Oct 2009
TBD, Orlando, FL, USA |
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Rachel Wentink, Director, Product Management3 Feb 2009 04:00 PM -
Operational Efficiency in the Contact Center,
Miami Beach Convention Center, Miami Beach, FL, USA In this time of tight budgets, how can contact centers provide top notch service at the lowest possible cost? Join us to explore ways in which technology and business process can meet to ensure that goals are met and budgets are not stretched. Jim Borum, Sr. Vice President – Client Services 26 Feb 2009 03:15 PM -
Call Center Demo,
Miami, FL, USA Using Technology to Get Meaningful Metrics Jim Borum, Sr. Vice President - Client Services 27 Feb 2009 01:45 PM -
Call Center Demo,
Miami, FL, USA A Case Study about Web Chat |
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