Interactive Intelligence adding the Contact Center to the Unified Communications Mix with Microsoft
Interactive Intelligence is a Microsoft Gold Certified ISV Partner and a managed partner in the Microsoft U.S. Partner Group. Microsoft and Interactive Intelligence are working together to address the needs of the Unified Communications industry and have mutual efforts that span marketing, sales and technology integration.
Interactive Intelligence released an integrated solution that combines its all-in-one IP communications software platform with Microsoft Office Communications Server 2007. The integration is designed to help organizations communicate more effectively by adding contact center and IP telephony functionality to OCS environments.