Interaction Gateway provides you with a powerful gateway for SIP-based telephony systems, especially when paired with the Customer Interaction Center® (CIC) IP contact center/enterprise platform or Vonexus Enterprise Interaction Center™ (EIC) IP PBX from Interactive Intelligence. Learn more.
Interaction SIP Proxy is a full-featured SIP proxy for load balancing and business continuity management that’s easy to install and easy to use. Simply load the Interaction SIP Proxy software on an inexpensive Windows®-based machine for a sophisticated SIP Proxy server. Learn more.
Increase the performance of a SIP-supported Customer Interaction Center® (CIC) or Vonexus Enterprise Interaction Center™ (Vonexus EIC) solution by moving audio recording and processing to a dedicated, reliable Interaction Media Server, which leverages the next-generation ION™ open technology from Interactive Intelligence. Learn more.
Two SIP solutions together on a single server bring greater scalability, load-balancing and business continuity management as part of the deployment of a CIC or Vonexus EIC solution. Learn more.